Description based on the Specified Commercial Transactions Act

Business name SAIBUNDO Ltd.
Operation Manager KENJI IIJIMA
location 2-49-6 Takaishi, Asao-ku, Kawasaki City, Kanagawa, 215-0003 Japan
telephone number 044-955-6294
MAIL shopmaster@saibundo.co.jp
URL https://www.saibundo.co.jp
Sales price The price displayed on the product page
Costs other than the product price

Processing Time Orders are processed within 1-5 business days. Orders are not shipped or delivered on weekends or holidays.

Delivery Timeframes Once your order has been shipped, delivery typically takes 2-10 business days depending on your location.

Shipping Costs

Please note: Shipping costs are based on Japanese Yen (¥) and will be converted to your local currency at checkout based on current exchange rates. The final amount may vary depending on the exchange rate at the time of purchase.

United States & Canada: Shipments to the United States and Canada are sent via DDP (Delivered Duty Paid). This means all customs duties and taxes are included in your order total, and you will not be charged any additional fees upon delivery.

  • FedEx 1-500g: ¥3,400
  • FedEx 501-1,000g: ¥3,800
  • FedEx 1,001-1,500g: ¥4,000
  • FedEx 1,501-2,000g: ¥4,200
  • FedEx 2,001-2,500g: ¥4,500
  • FedEx 2,501-3,500g: ¥5,400
  • FedEx 3,501-4,000g: ¥6,000
  • FedEx 4,001-4,500g: ¥6,900
  • FedEx 4,501-5,000g: ¥7,500
  • FedEx 5,001-6,000g: ¥9,300
  • FedEx 6,001-7,000g: ¥9,500
  • FedEx 7,001-8,000g: ¥10,000
  • FedEx 8,001-9,000g: ¥10,500
  • FedEx 9,001-11,000g: ¥14,000

United Kingdom & Germany:

  • FedEx 1-500g: ¥3,400
  • FedEx 501-1,000g: ¥3,900
  • FedEx 1,001-1,500g: ¥4,300
  • FedEx 1,501-2,000g: ¥4,900
  • FedEx 2,001-2,500g: ¥5,400
  • FedEx 2,501-3,000g: ¥5,900
  • FedEx 3,001-3,500g: ¥6,300
  • FedEx 3,501-4,000g: ¥6,900
  • FedEx 4,001-4,500g: ¥7,400
  • FedEx 4,501-5,000g: ¥8,000
  • FedEx 5,001-5,500g: ¥8,900
  • FedEx 5,501-6,000g: ¥9,300
  • FedEx 6,001-6,500g: ¥9,700
  • FedEx 6,501-7,000g: ¥10,000
  • FedEx 7,001-7,500g: ¥10,400
  • FedEx 7,501-8,000g: ¥10,800
  • FedEx 8,001-8,500g: ¥11,100
  • FedEx 8,501-9,000g: ¥11,500
  • FedEx 9,001-9,500g: ¥13,000
  • FedEx 9,501-10,000g: ¥13,400

Hong Kong & Singapore:

  • EMS 1-500g: ¥2,100
  • EMS 501-600g: ¥2,300
  • EMS 601-700g: ¥2,600
  • EMS 701-800g: ¥2,800
  • Yamato 801-2,000g: ¥2,900
  • Yamato 2,001-5,000g: ¥4,900
  • Yamato 5,001-10,000g: ¥8,900

Australia:

  • EMS 1-500g: ¥3,500
  • EMS 501-700g: ¥3,800
  • Yamato 701-2,000g: ¥4,000
  • Yamato 2,001-5,000g: ¥6,800
  • Yamato 5,001-10,000g: ¥12,500

Tracking All shipments include tracking numbers. You will receive tracking information via email once your order has been shipped.

Customs and Duties For shipments to the United States and Canada: All customs duties and taxes are included in your order total (DDP - Delivered Duty Paid). You will not be charged any additional fees upon delivery.

For all other destinations: International customers are responsible for any customs duties, taxes, or fees imposed by their country. These charges are not included in our shipping costs and must be paid by the recipient upon delivery.
Payment method Credit card, Amazon Pay, Google Pay, Apple Pay, PayPal, bank transfer
Payment period Credit card: When your credit card company bills you
Google Pay/Apple Pay/Amazon Pay/PayPal: At the time of billing by your registered credit card company Bank transfer: Within one week after completing your order
Product delivery time Your order will be shipped within 1-5 business days
Returns and Exchanges If you wish to return or exchange an item, please contact us in advance by email or phone.
We cannot accept returns or exchanges in the following cases: Products with tags removed, products with peeling paint, products that have been delivered more than 15 days ago, products without tags, used products, products that have been damaged or stained due to customer negligence, sale items, and returns due to customer convenience (wrong size, different from what you expected, etc.).